Payments

Secure Payments

All payments are processed through encrypted and trusted payment gateways. NITNOX does not store card, UPI, or banking details. Prepaid orders are processed faster and may include additional savings.


Cash on Delivery (COD)

Cash on Delivery is available on select products and locations. COD orders are verified before dispatch. Repeated COD cancellations or refusals may result in order restrictions.


Cancellations

Orders can be cancelled within 24 hours of placement. Orders that have already been shipped cannot be cancelled.


Returns & Refunds

Returns or replacements are accepted within 7 days of delivery for eligible products in original condition. A clear unpacking video is mandatory for damaged, missing, or incorrect items. Refunds for prepaid orders are processed within 5–7 business days. Shipping and COD charges are non-refundable.


Delivery

Delivery timelines are estimates and may vary based on location and logistics. Delays caused by courier partners or unforeseen circumstances are beyond our control.


Quality & Assurance

All products are quality-checked before dispatch to ensure reliability and performance.


Support

For product-related queries, contact support@nitnox.site.

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